PHUONG, Nguyen Ngoc Duy; DONG, Le Nguyen Thanh. Organizational citizenship behavior: Scale development and validation. HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - SOCIAL SCIENCES, [S. l.], v. 11, n. 1, p. 15–24, 2021. DOI: 10.46223/HCMCOUJS.soci.en.11.1.1904.2021. Disponível em: https://journalofscience.ou.edu.vn/index.php/soci-en/article/view/1904. Acesso em: 23 jul. 2026.