The impact of ChatGPT on research and learning methods of university students in Ho Chi Minh City

Abstract

This study examines the impact of ChatGPT on learning and research methods among university students in Ho Chi Minh City, employing a mixed-methods design. Data were collected from 577 participants, including students, lecturers, and educational administrators, via surveys and 28 in-depth interviews. Modern statistical techniques and content analysis ensured comprehensive and objective results. Over 70% of students found ChatGPT helpful for rapid information retrieval and enhancing learning efficiency, while around 65% indicated that it improved writing skills, particularly in grammar checking and idea organization. However, 60% expressed concerns that excessive reliance on ChatGPT might diminish critical thinking and creativity. Lecturers and administrators also raised issues regarding the verification of information and adherence to academic ethics. The study emphasizes that while ChatGPT can support academic tasks, it should be used in conjunction with strategies that promote independent thinking and creativity. Recommendations include skill training, establishing clear usage policies, and integrating ChatGPT into curricula to optimize its benefits and sustain academic development, aligning with global trends in AI-enhanced higher education. The results offer valuable global insights.