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16 (1) 2021

Nghiên cứu vai trò trung gian của sự cam kết trong mối quan hệ giữa nguồn lực tâm lý và kết quả làm việc của nhân viên tại khu vực Thành phố Hồ Chí Minh


Tác giả - Nơi làm việc:
Lâm Hoàng Phương - Trường Đại học Văn Lang , Việt Nam
Nguyễn Văn Thụy - Trường Đại học Ngân Hàng Thành phố Hồ Chí Minh , Việt Nam
Hồ Thị Kim Cương - Công ty gốm sứ Minh Long , Việt Nam
Lê Hoàng Quân - Công ty TM-DV-ĐT Lâm Gia , Việt Nam
Tác giả liên hệ, Email: Lâm Hoàng Phương - hoangphuong.hrc@gmail.com
Ngày nộp: 23-06-2020
Ngày duyệt đăng: 04-09-2020
Ngày xuất bản: 06-02-2021

Tóm tắt
Kể từ khi lý thuyết về quản trị lần đầu tiên được giới thiệu bởi Taylor vào năm 1911 đến nay, các nhà khoa học cũng như các nhà quản trị đã thực hiện nhiều nghiên cứu khác nhằm giúp nâng cao kết quả làm việc của nhân viên. Các yếu tố ảnh hưởng đến kết quả làm việc của nhân viên ban đầu được xác định là các yếu tố bên ngoài liên quan đến các phần thưởng, môi trường làm việc, kỹ thuật… Tuy nhiên, trường phái tâm lý xã hội trong quan trị đã xuất hiện và đề cao vai trò của sự thỏa mãn các nhu cầu cơ bản của người lao động cũng như các yếu tố về tâm lý. Nghiên cứu này được thực hiện nhằm kiểm định mối quan hệ giữa nguồn lực tâm lý, cam kết tình cảm và kết quả công việc của nhân viên văn phòng tại khu vực Thành phố Hồ Chí Minh. Với mẫu khảo sát là 304, sau khi phân tích EFA, CFA, SEM thu được kết quả như sau: có tác động dương giữa nguồn lực tâm lý và cam kết tình cảm, giữa nguồn lực tâm lý và kết quả công việc. Song nghiên cứu cũng phát hiện rằng nếu nguồn lực tâm lý tác động đồng thời đến cam kết tình cảm và kết quả công việc thì cam kết tình cảm lại không có tác động đến kết quả làm việc.

Từ khóa
nguồn lực tâm lý; sự cam kết; kết quả công việc

Toàn văn:
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Trích dẫn:

Le, H. P., Nguyen, V. T., Ho, T. K. C., & Le, H. Q. (2021). Nghiên cứu vai trò trung gian của sự cam kết trong mối quan hệ giữa nguồn lực tâm lý và kết quả làm việc của nhân viên tại khu vực Thành phố Hồ Chí Minh [The mediating role of organizational commitment in the relationship between psychological capital and employee performance]. Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh – Kinh tế và Quản trị Kinh doanh, 16(1), 173-187. doi:10.46223/HCMCOUJS.econ.vi.16.1.554.2021


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