English
14 (1) 2019
Lợi ích tinh thần cảm nhận khi mua hàng trực tuyến
Tác giả liên hệ, Email:Tóm tắt
Từ khóa
Tài liệu tham khảo
Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. Berlin, Germany: Springer.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Akram, U., Hui, P., Khan, M. K., Yan, C., & Akram, Z. (2018). Factors affecting online impulse buying: Evidence from Chinese social commerce environment. Sustainability, 10(2), 352.
Arnold, M. J., & Reynolds, K. E. (2003). Hedonic shopping motivations. Journal of Retailing, 79(2), 77-95.
Baek, T. H., Kim, J., & Yu, J. H. (2010). The differential roles of brand credibility and brand prestige in consumer brand choice. Psychology & Marketing, 27(7), 662-678.
Bandura, A. (1997). Self-efficacy: The exercise of control. New York, NY: Macmillan.
Bhatnagar, A., & Ghose, S. (2004a). A latent class segmentation analysis of e-shoppers. Journal of Business Research, 57(7), 758-767.
Bhatnagar, A., & Ghose, S. (2004b). Segmenting consumers based on the benefits and risks of Internet shopping. Journal of Business Research, 57(12), 1352-1360.
Bruns, A. (2008). Blogs, wikipedia, second life, and beyond: From production to produsage. Bern, Switzerland: Peter Lang.
Burke, R. R. (1997). Do you see what I see? The future of virtual shopping. Journal of the Academy of Marketing Science, 25(4), 352-360.
Butler, B., Sproull, L., Kiesler, S., & Kraut, R. (2008). Community effort in online groups: Who does the work and why. In S. Weisband (Ed.), Leadership at a distance: Research in technologically supported work (pp. 171-194). Mahwah, NJ: Lawrence Erlbaum Associates, Oxfordshire, UK: Taylor Francis.
Chandon, P., Wansink, B., & Laurent, G. (2000). A benefit congruency framework of sales promotion effectiveness. Journal of Marketing, 64(4), 65-81.
Chellappa, R. K., & Sin, R. (2005). Personalization versus privacy: An empirical examination of the online consumer’s dilemma. Information Technology and Management, 6(2/3), 181-202.
Childers, T. L., Carr, C. L., Peck, J., & Carson, S. (2001). Hedonic and utilitarian motivations for online retail shopping behavior. Journal of Retailing, 77(4), 511-535.
Cunningham, N., & Bright, L. F. (2012). The tweet is in your court: Measuring attitude towards athlete endorsements in social media. International Journal of Integrated Marketing Communications, 4(2), 73-87.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
Deci, E., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. Berlin, Germany: Springer Science & Business Media.
Do, T. H. T., Le, L. C., Burgess, J. A., & Bui, D. S. (2014). Determinants of condom use at sexual debut among young Vietnamese. International Journal of Adolescent Medicine and Health, 26(3), 403-410.
Du, X., Jiao, J., & Tseng, M. (2001). Product platform planning for mass customization. Department of Industrial Engineering & Engineering Management, The Hong Kong University of Science and Technology, Hong Kong.
Eastlick, M. A., & Feinberg, R. A. (1999). Shopping motives for mail catalog shopping. Journal of Business Research, 45(2), 281-290.
Estes, J., Orbke, W. H., Penn, M. C., Pensabene, P. A., Ray, C. R., Rios, J. F., ... Troxel, K. J. (2007). Method for shipping a package privately to a customer. Washington, DC: U.S. Patent and Trademark Office.
Forsythe, S., Liu, C., Shannon, D., & Gardner, L. C. (2006). Development of a scale to measure the perceived benefits and risks of online shopping. Journal of Interactive Marketing, 20(2), 55-75.
Freeman, K. S., & Spyridakis, J. H. (2004). An examination of factors that affect the credibility of online health information. Technical Communication, 51(2), 239-263.
Godek, J. (2003). Customization decisions: The effects of perceived control and decomposition on evaluations. Paper presented at Association for Consumer Research Annual Conference, Toronto, Canada.
Godek, J., & Yates, J. F. (2005). Marketing to individual consumers online: The influence of perceived control. In C. P. Haugtvedt, K. A. Machleit, & R. Yalch (Eds.), Online consumer psychology: Understanding and influencing consumer behavior in the virtual world (pp. 225-244). London, UK: Psychology Press.
Gupta, A., Bansal, R., & Bansal, A. (2013). Online shopping: A shining future. International Journal of Techno-Management Research, 1(1), 1-10.
Hair, J. F., Black, W. C., & Babin, B. J. (2010). Multivariate data analysis: A global perspective. Upper Saddle River, NJ: Pearson.
Han, J., & Han, D. (2001). A framework for analyzing customer value of Internet business. Journal of Information Technology Theory and Application (JITTA), 3(5), 25.
Hovland, C. I., Janis, I. L., & Kelley, H. H. (1953). Communication and persuasion: Psychological studies of opinion change. New Haven, CO: Yale University Press.
Hui, M. K., & Bateson, J. E. (1991). Perceived control and the effects of crowding and consumer choice on the service experience. Journal of Consumer Research, 18(2), 174-184.
Jarvenpaa, S. L., & Todd, P. A. (1997). Is there a future for retailing on the Internet? Electronic Marketing and the Consumer, 1, 139-154.
Kahn, R. E., & Cerf, V. G. (1999). What is the Internet (and what makes it work)? Retrieved May 20, 2018, from http://www.policyscience.net/cerf.pdf
Korgaonkar, P., & Wolin, L. D. (2002). Web usage, advertising, and shopping: Relationship patterns. Internet Research, 12, 191-204.
Kotler, P., & Keller, K. L. (2016). Marketing management. London, UK: Pearson.
Koufaris, M. (2002). Applying the technology acceptance model and flow theory to online consumer behavior. Information Systems Research, 13(2), 205-223.
Law, R., & Hsu, C. H. (2006). Importance of hotel website dimensions and attributes: Perceptions of online browsers and online purchasers. Journal of Hospitality & Tourism Research, 30(3), 295-312.
Li, D., Browne, G. J., & Wetherbe, J. C. (2006). Why do Internet users stick with a specific web site? A relationship perspective. International Journal of Electronic Commerce, 10(4), 105-141.
Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370-396.
Mentalhealth. (2018). Friendship and mental health. Retrieved May 27, 2018, from https://www.mentalhealth.org.uk/a-to-z/f/friendship-and-mental-health
Metzger, M. J., & Flanagin, A. J. (2013). Credibility and trust of information in online environments: The use of cognitive heuristics. Journal of Pragmatics, 59, 210-220.
Moor, J. H. (1990). The ethics of privacy protection. Library Trends, 39(1/2), 69-82.
Moor, J. H. (1997). Towards a theory of privacy I1', in the information age. Computers and Society, 27(3), 27-32.
Moore, R. S., Moore, M. L., Shanahan, K., Horky, A. B., & Mack, B. (2015). Creepy marketing: Three dimensions of perceived excessive online privacy violation. Marketing Management, 25, 42-53.
Neuman, L. W. (2002). Social research methods: Qualitative and quantitative approaches. Madison, WI: University of Wisconsin.
Newham, M. (2012). Is social networking affecting social interaction between users? Retrieved July 20, 2018, from https://esource.dbs.ie/handle/10788/344
O’keefe, D. J. (2002). Persuasion: Theory and research. Thousand Oaks, CA: Sage Publications.
Onlymyhealth. (2017). Can shopping help relieve stress? Here’s the answer! Retrieved June 10, 2018, from https://www.onlymyhealth.com/can-shopping-help-relieve-stress-heres-answer-1300184407.
Oxford, O. E. (2009). Oxford english dictionary. Oxford, UK: Oxford University Press.
Piaget, J., & Inhelder, B. (1967). The child’s conception of space. See especially “Systems of reference and horizontal-vertical coordinates”. New York, NY: WW Norton & Co.
Prahalad, C. K., & Ramaswamy, V. (2000). Co-opting customer competence. Harvard Business Review, 78(1), 79-90.
Rabiee, F. (2004). Focus-group interview and data analysis. Proceedings of the Nutrition Society, 63(4), 655-660.
Ryan, R. M., & Deci, E. L. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25(1), 54-67.
Scheinkman, J. A. (2017). Social interactions. In The new Palgrave dictionary of economics (pp. 6047-6051). London, UK: Palgrave Macmillan.
Sheth, J. N. (1981). An integrative theory of patronage preference and behavior (Working Paper No. 800). Retrieved June 5, 2018, from University of Illinois Urbana-Champaign website: https://www.ideals.illinois.edu/bitstream/handle/2142/27049/integrativetheor808shet.pdf?sequence=1
Sheth, J. N. (1983). Integrative theory of patronage and behavior, in patronage behavior and retail management. New York, NY: Elserier Science Publishing Company, Inc.
Silverman, D. (2016). Qualitative research. Thousand Oaks, CA: Sage Publications.
Steenkamp, J.-B. E., & Van Trijp, H. C. (1991). The use of LISREL in validating marketing constructs. International Journal of Research in Marketing, 8(4), 283-299.
Tabachnick, B., & Fidell, L. (2007). Multivariate analysis of variance and covariance. Using multivariate statistics, 3, 402-407.
Tang, K. (2017). Marketing 4.0: “Vẽ” chân dung khách hàng bằng data [Marketing 4.0: “Drawing” a customer portrait using data]. Retrieved May 25, 2018, from https://doanhnhansaigon.vn/phuong-phap/marketing-4-0-ve-chan-dung-khach-hang-bang-data-1082435.html
Tavani, H. T. (2007). Philosophical theories of privacy: Implications for an adequate online privacy policy. Metaphilosophy, 38(1), 1-22.
Tavani, H. T., & Moor, J. H. (2001). Privacy protection, control of information, and privacyenhancing technologies. ACM SIGCAS Computers and Society, 31(1), 6-11.
The Tetra Pak. (2017). The connected consumer. Retrieved June 15, 2018, from https://www.tetrapak.com/about/tetra-pak-index/tetra-pak-index-connected-consumer
Tsai, M. T., Cheng, N. C., & Chen, K. S. (2011). Understanding online group buying intention: The roles of sense of virtual community and technology acceptance factors. Total Quality Management & Business Excellence, 22(10), 1091-1104.
Tseng, S., & Fogg, B. (1999). Credibility and computing technology. Communications of the ACM, 42(5), 39-44.
Tynan, D. (2018). Personalization is a priority for retailers, but can online vendors deliver? Retrieved June 12, 2018, from https://www.adweek.com/digital/personalization-is-a-priority-for-retailers-online-and-off-but-its-harder-than-it-looks-in-an-off-the-shelf-world/
VECITA. (2017). Báo cáo thương mại điện tử Việt Nam 2017 [Vietnam E-Commerce Report 2017] . Retrieved June 15, 2018, from Bộ Công Thương Vietnam website: http://www.moit.gov.vn/chi-tiet-an-pham?p_p_id=anpham_WAR_ChuyenMucAnPhamportlet_INSTANCE_qtiUEkq79NF7&p_p_lifecycle=0&p_p_col_id=column-1&p_p_col_count=1&_anpham_WAR_ChuyenMucAnPhamportlet_INSTANCE_qtiUEkq79NF7_anPhamId=21&_anpham_WAR_ChuyenMucAnPhamportlet_INSTANCE_qtiUEkq79NF7_urlRedirect=%2Fweb%2Fguest%2Fan-pham
Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186-204.
Vygostski, L. (1985). Pensée et langage. Retrieved June 20, 2018, from https://www.persee.fr/doc/igram_0222-9838_1987_num_32_1_2107_t1_0044_0000_3
Wallston, K. A., Wallston, B. S., Smith, S., & Dobbins, C. J. (1987). Perceived control and health. Current Psychology, 6(1), 5-25.
Webster, J., Trevino, L. K., & Ryan, L. (1993). The dimensionality and correlates of flow in human-computer interactions. Computers in Human Behavior, 9(4), 411-426.
Wood, R. (2017). Consumer sexualities: Women and sex shopping. London, UK: Routledge.
Zhang, Y., & Hiltz, S. R. (2003). Factors that influence online relationship development in a knowledge sharing community. Proceeding of 9th Americas Conference on Information Systems, AMCIS 2003.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.