Các yếu tố ảnh hưởng đến kết quả hoạt động bên nhận quyền trong ngành F&B

Adeiza, A., Malek, M. A., & Ismail, N. A. (2017). An empirical analysis of the influence of entrepreneurial orientation on franchisees’ outlet performance and intention to stay. Journal of Franchise Management, 8(1), 5-18. doi:10.21871/kjfm.2017.03.8.1.5

Alves, I., & Lourenço, S. M. (2021). Subjective performance evaluation and managerial work outcomes. Accounting and Business Research, 53(2), 127-157 doi:10.1080/00014788.2021.1959292

Aman-Ullah, A., Mehmood, W., Amin, S., & Abbas, Y. A. (2022). Human capital and organizational performance: A moderation study through innovative leadership. Journal of Innovation and Knowledge, 7(4), 1-15. doi:10.1016/j.jik.2022.100261

Banker, R. D., Potter, G., & Srinivasan, D. (2005). Association of nonfinancial performance measures with the financial performance of a lodging chain. Cornell Hotel and Restaurant Administration Quarterly, 46(4), 394-412. doi:10.1177/0010880405275597

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. doi:10.1177/014920639101700108

Beltramino, N. S., García-Perez-de-Lema, D., & Valdez-Juárez, L. E. (2020). The structural capital, the innovation and the performance of the industrial SMES. Journal of Intellectual Capital, 21(6), 913-945. doi:10.1108/JIC-01-2019-0020

Bevis, J. (2019). Franchises drive job and economic growth. Truy cập ngày 07/02/2023 tại https://www.forbes.com/sites/jeffbevis/2019/03/27/franchises-drive-job-and-economic-growth/?sh=6397b3d47bb0

Binh, N. B., & Terry, A. (2014). Meeting the challenges for franchising in developing countries: The Vietnamese experience. Journal of Marketing Channels, 21(3), 210-221.

Bontis, N., & Fitz-enz, J. (2002). Intellectual capital ROI: A causal map of human capital antecedents and consequents. Journal of Intellectual Capital, 3(3), 223-247. doi:10.1108/14691930210435589

Bui, H. T. T., Jambulingam, M., & Amin, M. (2022). A literature review of franchisee performance: Insights for further research. Cogent Business & Management, 9(1), Article 2044573. doi:10.1080/23311975.2022.2044573

Chien, S. Y. (2014). Franchisor resources, spousal resources, entrepreneurial orientation, and performance in a couple-owned franchise outlet. Management Decision, 52(5), 916-933. doi:10.1108/MD-07-2013-0368

Colla, E., Ruiz-Molina, E., Chastenet De Gery, C., & Deparis, M. (2020). Franchisee’s entrepreneurial orientation dimensions and performance. Evidence from France. The International Review of Retail, Distribution and Consumer Research, 1-17. doi:10.1080/09593969.2020.1768576

Colla, E., Ruiz-Molina, M. E., Chastenet De Gery, C., Schultz, M., Deparis, M., & Lemmet, L. (2019). Understanding franchisee performance: The role of the franchisee’s autonomy, affective commitment to the network and innovativeness. International Journal of Retail and Distribution Management, 47(7), 733-751. doi:10.1108/IJRDM-10-2017-0232

Engström, T. E. J., Westnes, P., & Furdal Westnes, S. (2003). Evaluating intellectual capital in the hotel industry. Journal of Intellectual Capital, 4(3), 287-303. doi:10.1108/14691930310487761

Erdfelder, E., Faul, F., Buchner, A., & Lang, A. G. (2009). Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses. Behavior Research Methods, 41(4), 1149-1160. doi:10.3758/BRM.41.4.1149

Felício, J. A., Duarte, M., Caldeirinha, V., & Rodrigues, R. (2014). Franchisee-based brand equity and performance. Service Industries Journal, 34(9/10), 757-771. doi:10.1080/02642069.2014.905922

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.

Gill, P., & Kim, S. K. (2021). From franchisee experience to customer experience: Their effects on franchisee performance. Journal of the Academy of Marketing Science, 49(2021), 1175-1200. doi:10.1007/s11747-021-00788-w

Grace, D., & Weaven, S. (2011). An empirical analysis of franchisee value-in-use, investment risk and relational satisfaction. Journal of Retailing, 87(3), 366-380. doi:10.1016/j.jretai.2010.06.001

Gruber-Muecke, T., & Hofer, K. M. (2015). Market orientation, entrepreneurial orientation and performance in emerging markets. International Journal of Emerging Markets, 10(3), 560-571.  doi:10.1108/IJoEM-05-2013-0076

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2013). Partial least squares structural equation modeling: Rigorous applications, better results and higher acceptance. Long Range Planning, 46(1/2), 1-12. doi:10.1016/J.LRP.2013.01.001

Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial Least Squares Structural Equation Modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106-121. doi:10.1108/EBR-10-2013-0128

Henseler, J., Ringle, C. M. & Sarstedt, M. A. (2015). New criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43, 115-135. doi:10.1007/s11747-014-0403-8

Hernández-Linares, R., Kellermanns, F. W., & López-Fernández, M. C. (2018). Dynamic capabilities and SME performance: The moderating effect of market orientation. Journal of Small Business Management, 1-26. doi:10.1111/jsbm.12474

Hong, A. (2018). Foreign businesses appealing to franchise in Vietnam. Truy cập ngày 07/02/2023 tại http://hanoitimes.vn/foreign-businesses-appealing-to-franchise-in-vietnam-3863.html

Huang, C. C., & Huang, S. M. (2020). External and internal capabilities and organizational performance: Does intellectual capital matter? Asia Pacific Management Review, 25(2), 111-120. doi:10.1016/j.apmrv.2019.12.001

Inkinen, H., Kianto, A., Vanhala, M., & Ritala, P. (2017). Structure of intellectual capital - An international comparison. Accounting, Auditing & Amp; Accountability Journal, 30(5), 1160-1183. doi:10.1108/AAAJ-11-2015-2291

Ittner, C. D., & Larcker, D. F. (1998). Are nonfinancial measures leading indicators of financial performance? An analysis of customer satisfaction. Journal of Accounting Research, 36(1998), 1-35.

Kamukama, N. (2013). Intellectual capital: Company’s invisible source of competitive advantage. Competitiveness Review, 23(3), 260-283. doi:10.1108/10595421311319834

Kidwell, R. E., Nygaard, A., & Silkoset, R. (2007). Antecedents and effects of free riding in the franchisor-franchisee relationship. Journal of Business Venturing, 22(4), 522-544. doi:10.1016/j.jbusvent.2006.06.002

Kline, R. B., & Little, T. D. (2016). Principles and practice of structural equation modeling (4th ed.). New York, NY: Guilford Press.

Kohli, A. K., & Jaworski, B. J. (1990). Market orientation: The construct, research propositions, and managerial implications. Journal of Marketing, 54(2), 1-18. doi:10.2307/1251866

Lins, K. V., Servaes, H., & Tamayo, A. (2017). Social capital, trust, and firm performance: The value of corporate social responsibility during the financial crisis. The Journal of Finance, 72(4), 1785-1824. doi:10.1111/jofi.12505

Liu, C. H. (2017). Creating competitive advantage: Linking perspectives of organization learning, innovation behavior and intellectual capital. International Journal of Hospitality Management, 66, 13-23. doi:10.1016/j.ijhm.2017.06.013.

Martín-de Castro, G., Díez-Vial, I., & Delgado-Verde, M. (2019). Intellectual capital and the firm: Evolution and research trends. Journal of Intellectual Capital, 20(4), 555-580. doi:10.1108/JIC-12-2018-0221

Masadeh, R., Al-Henzab, J., Tarhini, A., & Obeidat, B. Y. (2018). The associations among market orientation, technology orientation, entrepreneurial orientation and organizational performance. Benchmarking: An International Journal, 25(8), 3117-3142. doi:10.1108/BIJ-02-2017-0024

Michael, S. C., & Combs, J. G. (2008). Entrepreneurial failure: The case of franchisees. Journal of Small Business Management, 46(1), 73-90.

Narver, J. C., & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20-35. doi:10.2307/1251757

Nguyen, B. B., & Andrew, T. (2014). Meeting the challenges for franchising in developing countries: The Vietnamese experience. Journal of Marketing Channels, 21(3), 210-221. doi:10.1080/1046669X.2013.845642

Nguyen, T. K., & Nguyen, L. T. D., & Duong, V. B. (2014). The impacts of environment factor on business results of franchise outlets in food and beverage industry in Vietnam. Sciencie & Technology Development, 17(1), 1-15.

Nguyen, T. K., & Nguyen, L. T. D., & Duong, V. B. (2015). New factor of environment franchise and its influence on business performance of franchise outlets in food and beverage industry: Case of Vietnam. International Journal of Trade and Global Markets, 8(3), 223-236. doi:10.1504/IJTGM.2015.071605

Nkundabanyanga, S. K. (2016). Board governance, intellectual capital and firm performance. Journal of Economic and Administrative Sciences, 32(1), 20-45. doi:10.1108/jeas-09-2014-0020

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Paswan, A. K., & Wittmann, C. M. (2009). Knowledge management and franchise systems. Industrial Marketing Management, 38(2), 173-180. doi:10.1016/j.indmarman.2008.12.005

Peña, I. (2002). Intellectual capital and business start-up success. Journal of Intellectual Capital, 3(2), 180-198. doi:10.1108/14691930210424761

Perrigot, R., & Basset, G. (2018). Resale pricing in franchised stores: A franchisor perspective. Journal of Retailing and Consumer Services, 43(March), 209-217. doi:10.1016/j.jretconser.2018.03.008

Pham, L. (2020). Challenges of doing business in Vietnam - foreign food and beverage industry. Truy cập ngày 07/02/2023 tại https://www.viettonkinconsulting.com/fb/challenges-for-foreign-food-and-beverage-industry-in-vietnam/

Purnomo, S., Purwandari, S., & Sentosa, I. (2022). Sustainability MSMEs performance and income distribution: Role of intellectual capital and strategic orientations. Journal of Distribution Science, 20(4), 85-94. doi:10.15722/jds.20.04.202204.85

Ramaseshan, B., Rabbanee, F. K., & Burford, O. (2018). Combined effects of franchise management strategies and employee service performance on customer loyalty: A multilevel perspective. Journal of Strategic Marketing, 26(6), 479-497. doi:10.1080/0965254X.2017.1293137

Roh, E. Y., & Yoon, J. H. (2009). Franchisor’s ongoing support and franchisee’s satisfaction: A case of ice cream franchising in Korea. International Journal of Contemporary Hospitality Management, 21(1), 85-99. doi:10.1108/09596110910930205

Rosado-Serrano, A., & Paul, J. (2018). A new conceptual model for international franchising. International Journal of Hospitality Management, 75(April), 179-188. doi:10.1016/j.ijhm.2018.05.024

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Sisay, D. T., Verhees, F. J. H. M., & van Trijp, H. C. M. (2017). The influence of market orientation on firm performance and members’ livelihood in Ethiopian seed producer cooperatives. Agrekon, 56(4), 366-382. doi:10.1080/03031853.2017.1409126

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