NGUYEN, Thi Dieu Linh; LUONG, Tam Hoang. Enhancing satisfaction with credit card products: The Role of empathy, responsiveness, and reliability. Ho Chi Minh City Open University Journal of Science - Economics and Business Administration, [S. l.], v. 17, n. 2, 2026. DOI: 10.46223/HCMCOUJS.econ.en.17.2.5129.2027. Disponível em: https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/5129. Acesso em: 12 sep. 2026.