TRANG, Nguyen Thi; SUNGHO, Kim. How does self-service technologies involuntary use affect customers’ intention to reuse?. HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, [S. l.], v. 12, n. 2, p. 96–114, 2022. DOI: 10.46223/HCMCOUJS.econ.en.12.2.2153.2022. Disponível em: https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/2153. Acesso em: 10 jun. 2026.