TRAM, Do Thi Thanh; DUY, Nguyen Khanh. The interaction of service quality, customer value, customer satisfaction on customer’s behaviour intention using cellular/mobile service in Ho Chi Minh City. HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, [S. l.], v. 9, n. 1, p. 75–89, 2019. DOI: 10.46223/HCMCOUJS.econ.en.9.1.177.2019. Disponível em: https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/177. Acesso em: 13 jun. 2026.