THUY, Dinh Hong Diem; PHUONG, Tran Thi Thanh; KHANH, Nguyen Huu; VIEN, Nguyen Truong. Evaluation of patient satisfaction and the service quality of the outpatient care at the Heart Institute of Ho Chi Minh City. HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, [S. l.], v. 11, n. 1, p. 46–59, 2021. DOI: 10.46223/HCMCOUJS.econ.en.11.1.1307.2021. Disponível em: https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/1307. Acesso em: 11 apr. 2026.