Tram, D.T.T. and Duy, N.K. 2019. The interaction of service quality, customer value, customer satisfaction on customer’s behaviour intention using cellular/mobile service in Ho Chi Minh City. HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION. 9, 1 (Mar. 2019), 75–89. DOI:https://doi.org/10.46223/HCMCOUJS.econ.en.9.1.177.2019.