--

15(6)2025

Exploring the pathways to tourists’ pro-environmental behavior at Vietnamese tourism destinations


Author - Affiliation:
Hien Thi Thu Pham - Ho Chi Minh City Open University, Ho Chi Minh City, Vietnam
Son Bao Doan - Ho Chi Minh City Open University, Ho Chi Minh City, Vietnam
Corresponding author: Son Bao Doan - son.db@ou.edu.vn
Submitted: 25-10-2024
Accepted: 19-01-2025
Published: 22-05-2025

Abstract
The sustainable growth of tourism depends on travelers’ Pro-Environmental Behavior (PEB). This study investigates the nexus between Perceived Severity (PS), Perceived Vulnerability (PV), altruism (AL), and PEB, examining the mediating role of Environmental Attitude (EA), and the moderating effect of Personal Norms (PN). Based on Norm Activation Model (NAM) and Protection Motivation Theory (PMT), the research employs a questionnaire survey, collecting data from 306 tourists who visited Vietnam locations chosen through a convenience approach. Structural Equation Modeling (SEM) found a significant association between PS, PV, and PEB. EA mediates the interplay between PS, PV, and PEB. According to the findings, EA has no substantial mediating role in the relationship between AL and PEB. Also, PN plays a positive moderator in the PV-PEB relationship. This is the first study focusing on Vietnamese tourists and the variables influencing their PEB. These insights offer valuable theoretical contributions to understanding tourists’ PEB. Tourism agencies should make visitors’ PS, PV, PN, and EA more prominent to enhance PEB.

JEL codes
M11; M31; M37

Keywords
environmental attitude; personal norm; pro-environmental behavior; tourist; Vietnam

Full Text:
PDF

References

Ahmad, F. S., Rosli, N. T., & Quoquab, F. (2022). Environmental quality awareness, green trust, green self-efficacy and environmental attitude in influencing green purchase behaviour. International Journal of Ethics and Systems, 38(1), 68-90. https://doi.org/10.1108/IJOES-05-2020-0072


Albayrak, T., Aksoy, Ş., & Caber, M. (2013). The effect of environmental concern and scepticism on green purchase behaviour. Marketing Intelligence & Planning, 31(1), 27-39. https://doi.org/10.1108/02634501311292902


Ali, F., Ashfaq, M., Begum, S., & Ali, A. (2020). How “Green” thinking and altruism translate into purchasing intentions for electronics products: The intrinsic-extrinsic motivation mechanism. Sustainable Production and Consumption, 24(2020), 281-291. https://doi.org/10.1016/j.spc.2020.07.013


Arkorful, V. E., Shuliang, Z., & Lugu, B. K. (2023). Investigating household waste separation behavior: the salience of an integrated norm activation model and the theory of planned behavior. Journal of Environmental Planning and Management, 66(10), 2195-2221. https://doi.org/10.1080/09640568.2022.2063112


Ateş, H. (2020). Merging Theory of Planned Behavior and Value Identity Personal norm model to explain pro-environmental behaviors. Sustainable Production and Consumption, 24(2020), 169-180. https://doi.org/10.1016/j.spc.2020.07.006


Bamberg, S., & Möser, G. (2007). Twenty years after Hines, Hungerford, and Tomera: A new meta-analysis of psycho-social determinants of pro-environmental behaviour. Journal of Environmental Psychology, 27(1), 14-25. https://doi.org/10.1016/j.jenvp.2006.12.002


Bockarjova, M., & Steg, L. (2014). Can Protection Motivation Theory predict pro-environmental behavior? Explaining the adoption of electric vehicles in the Netherlands. Global Environmental Change, 28(2014), 276-288. https://doi.org/1016/j.gloenvcha.2014.06.010


Brosch, T., Patel, M. K., & Sander, D. (2014). Affective Influences on Energy-Related Decisions and Behaviors [Original Research]. Frontiers in Energy Research, 2(2014). https://doi.org/10.3389/fenrg.2014.00011


Chen, M.-F. (2020). Moral extension of the protection motivation theory model to predict climate change mitigation behavioral intentions in Taiwan. Environmental Science and Pollution Research, 27(12), 13714-13725. https://doi.org/10.1007/s11356-020-07963-6


Collier, J. E. (2020). Applied structural equation modeling using AMOS: Basic to advanced techniques (1st ed.). Routledge.


Corbett, J. B. (2005). Altruism, Self-Interest, and the Reasonable Person Model of Environmentally Responsible Behavior. Science Communication, 26(4), 368-389. https://doi.org/10.1177/1075547005275425


Dawson, J. F. (2014). Moderation in Management Research: What, Why, When, and How. Journal of Business and Psychology, 29(1), 1-19. https://doi.org/10.1007/s10869-013-9308-7


De Groot, J. I. M., & Steg, L. (2009). Morality and Prosocial Behavior: The Role of Awareness, Responsibility, and Norms in the Norm Activation Model. The Journal of Social Psychology, 149(4), 425-449. https://doi.org/10.3200/SOCP.149.4.425-449


de Groot, J. I. M., Bondy, K., & Schuitema, G. (2021). Listen to others or yourself? The role of personal norms on the effectiveness of social norm interventions to change pro-environmental behavior. Journal of Environmental Psychology, 78(2021), Article 101688. https://doi.org/10.1016/j.jenvp.2021.101688


Esfandiar, K., Dowling, R., Pearce, J., & Goh, E. (2020). Personal norms and the adoption of pro-environmental binning behaviour in national parks: an integrated structural model approach. Journal of Sustainable Tourism, 28(1), 10-32. https://doi.org/10.1080/09669582.2019.1663203


Fornara, F., Pattitoni, P., Mura, M., & Strazzera, E. (2016). Predicting intention to improve household energy efficiency: The role of value-belief-norm theory, normative and informational influence, and specific attitude. Journal of Environmental Psychology, 45(2016), 1-10. https://doi.org/10.1016/j.jenvp.2015.11.001


Gao, Y., Li, H., & Luo, Y. (2015). An empirical study of wearable technology acceptance in healthcare. Industrial Management & Data Systems, 115(9), 1704-1723. https://doi.org/10.1108/IMDS-03-2015-0087


Gardner, G. T., & Stern, P. C. (2002). Environmental Problems and Human Behavior (2nd ed.). Pearson Custom Publishing.


Ha, M.-T., Ngan, V. T. K., & Nguyen, P. N. D. (2022). Greenwash and green brand equity: The mediating role of green brand image, green satisfaction and green trust and the moderating role of information and knowledge. Business Ethics, the Environment & Responsibility, 31(4), 904-922. https://doi.org/10.1111/beer.12462


Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (8th ed.). Cengage Learning.


Han, W., Wang, Y., & Scott, M. (2021). Social media activation of pro-environmental personal norms: an exploration of informational, normative and emotional linkages to personal norm activation. Journal of Travel & Tourism Marketing, 38(6), 568-581. https://doi.org/10.1080/10548408.2021.1969319


Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. https://doi.org/10.1007/s11747-014-0403-8


Hu, L. t., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55. https://doi.org/10.1080/10705519909540118


Janmaimool, P. (2017). Application of Protection Motivation Theory to Investigate Sustainable Waste Management Behaviors. Sustainability, 9(7), 1-16, Article 1079.


Jia, F., Soucie, K., Alisat, S., Curtin, D., & Pratt, M. (2017). Are environmental issues moral issues? Moral identity in relation to protecting the natural world. Journal of Environmental Psychology, 52(2017), 104-113. https://doi.org/10.1016/j.jenvp.2017.06.004


Jiao, Y., & Wang, Y. (2024). The formation of tourists’ pro-environmental behavior in natural history museum scene: A configuration analysis based on motivation–opportunity–ability theory. Journal of Vacation Marketing. https://doi.org/10.1177/13567667241247073


Kim, H. M., Lee, I.-H., Joo, K., Lee, J., & Hwang, J. (2022). Psychological benefits of purchasing home meal replacement in the context of eco-friendly TV home shopping broadcast: the moderating role of personal norm. International Journal of Environmental Research and Public Health, 19(13), Article 7759. https://doi.org/10.3390/ijerph19137759


Kim, M., & Koo, D.-W. (2020). Visitors’ pro-environmental behavior and the underlying motivations for natural environment: Merging dual concern theory and attachment theory. Journal of Retailing and Consumer Services, 56(2020), Article 102147. https://doi.org/10.1016/j.jretconser.2020.102147


Kothe, E. J., Ling, M., North, M., Klas, A., Mullan, B. A., & Novoradovskaya, L. (2019). Protection motivation theory and pro‐environmental behaviour: A systematic mapping review. Australian Journal of Psychology, 71(4), 411-432. https://doi.org/10.1111/ajpy.12271


Law, M. M. S., Hills, P., & Hau, B. C. H. (2017). Engaging Employees in Sustainable Development – a Case Study of Environmental Education and Awareness Training in Hong Kong. Business Strategy and the Environment, 26(1), 84-97. https://doi.org/10.1002/bse.1903


Li, D., Zhao, L., Ma, S., Shao, S., & Zhang, L. (2019). What influences an individual’s pro-environmental behavior? A literature review. Resources, Conservation and Recycling, 146(2019), 28-34. https://doi.org/10.1016/j.resconrec.2019.03.024


Li, Q.-C., & Wu, M.-Y. (2019). Rationality or morality? A comparative study of pro-environmental intentions of local and nonlocal visitors in nature-based destinations. Journal of Destination Marketing & Management, 11, 130-139. https://doi.org/https://doi.org/10.1016/j.jdmm.2019.01.003


Lin, M.-T., Zhu, D., Liu, C., & Kim, P. B. (2022). A systematic review of empirical studies of pro-environmental behavior in hospitality and tourism contexts. International Journal of Contemporary Hospitality Management, 34(11), 3982-4006. https://doi.org/10.1108/IJCHM-12-2021-1478


Lin, S.-T., & Niu, H.-J. (2018). Green consumption: Environmental knowledge, environmental consciousness, social norms, and purchasing behavior. Business Strategy and the Environment, 27(8), 1679-1688. https://doi.org/10.1002/bse.2233


Liu, P., Teng, M., & Han, C. (2020). How does environmental knowledge translate into pro-environmental behaviors?: The mediating role of environmental attitudes and behavioral intentions. Science of The Total Environment, 728(2020), Article 138126. https://doi.org/10.1016/j.scitotenv.2020.138126


Loureiro, S. M. C., Guerreiro, J., & Han, H. (2022). Past, present, and future of pro-environmental behavior in tourism and hospitality: a text-mining approach. Journal of Sustainable Tourism, 30(1), 258-278. https://doi.org/10.1080/09669582.2021.1875477


Manosuthi, N., Lee, J.-S., & Han, H. (2020). Predicting the revisit intention of volunteer tourists using the merged model between the theory of planned behavior and norm activation model. Journal of Travel & Tourism Marketing, 37(4), 510-532. https://doi.org/10.1080/10548408.2020.1784364


Marikyan, D., & Papagiannidis, S. (2023). Protection Motivation Theory: A review. In S. Papagiannidis (Ed.), TheoryHub Book.


Meng, B., Chua, B.-L., Ryu, H. B., & Han, H. (2020). Volunteer tourism (VT) traveler behavior: merging norm activation model and theory of planned behavior. Journal of Sustainable Tourism, 28(12), 1947-1969. https://doi.org/10.1080/09669582.2020.1778010


MOCST (2024). Green tourism - a journey towards the future. Retrieved August 5, 2024, from https://moitruongdulich.vn/en/index.php/item/17257


Oakley, M., Mohun Himmelweit, S., Leinster, P., & Casado, M. R. (2020). Protection Motivation Theory: A Proposed Theoretical Extension and Moving beyond Rationality—The Case of Flooding. Water, 12(7), Article 1848.


Onwezen, M. C., Antonides, G., & Bartels, J. (2013). The Norm Activation Model: An exploration of the functions of anticipated pride and guilt in pro-environmental behaviour. Journal of Economic Psychology, 39(2013), 141-153. https://doi.org/10.1016/j.joep.2013.07.005


Pappas, N. (2017). Risks and marketing in online transactions: a qualitative comparative analysis. Current Issues in Tourism, 20(8), 852-868. https://doi.org/10.1080/13683500.2016.1187586


Peter, J. P., & Olson, J. C. (2010). Consumer Behavior and Marketing Strategy (9th ed.). New York, NY.


Rahman, I., & Reynolds, D. (2019). The influence of values and attitudes on green consumer behavior: A conceptual model of green hotel patronage. International Journal of Hospitality & Tourism Administration, 20(1), 47-74. https://doi.org/10.1080/15256480.2017.1359729


Rainear, A. M., & Christensen, J. L. (2017). Protection Motivation Theory as an Explanatory Framework for Proenvironmental Behavioral Intentions. Communication Research Reports, 34(3), 239-248. https://doi.org/10.1080/08824096.2017.1286472


Rogers, R. W. (1975). A Protection Motivation Theory of Fear Appeals and Attitude Change1. The Journal of Psychology, 91(1), 93-114. https://doi.org/10.1080/00223980.1975.9915803


Rogers, R. W., & Prentice-Dunn, S. (1997). Protection motivation theory. In D. S. Gochman (Ed.), Handbook of health behavior research 1: Personal and social determinants (pp. 113-132). Plenum.


Ruan, W., Kang, S., & Song, H. (2020). Applying protection motivation theory to understand international tourists’ behavioural intentions under the threat of air pollution: A case of Beijing, China. Current Issues in Tourism, 23(16), 2027-2041. https://doi.org/10.1080/13683500.2020.1743242


Schwartz, S. H. (1977). Normative influences on altruism. In L. Berkowitz (Ed.), Advances in experimental social psychology (pp. 221-279). Academic Press.


Schwartz, S. H., & Howard, J. (1981). A normative decision-making model of altruism. In J. P. Rushton & R. M. Sorrentino (Eds.), Altruism and helping behaviour (Vol. Lawrence, pp. 189-211). Erlbaum.


Shafiei, A., & Maleksaeidi, H. (2020). Pro-environmental behavior of university students: Application of protection motivation theory. Global Ecology and Conservation, 22(2020), Article e00908. https://doi.org/10.1016/j.gecco.2020.e00908


Sharma, R., & Gupta, A. (2020). Pro-environmental behaviour among tourists visiting national parks: application of value-belief-norm theory in an emerging economy context. Asia Pacific Journal of Tourism Research, 25(8), 829-840. https://doi.org/10.1080/10941665.2020.1774784


Steg, L., & de Groot, J. (2010). Explaining prosocial intentions: Testing causal relationships in the norm activation model [https://doi.org/10.1348/014466609X477745]. British Journal of Social Psychology, 49(4), 725-743. https://doi.org/https://doi.org/10.1348/014466609X477745


Stern, P. C. (2000). New Environmental Theories: Toward a Coherent Theory of Environmentally Significant Behavior. Journal of Social Issues, 56(3), 407-424. https://doi.org/10.1111/0022-4537.00175


Stern, P. C., Dietz, T., & Kalof, L. (1993). Value Orientations, Gender, and Environmental Concern. Environment and Behavior, 25(5), 322-348. https://doi.org/10.1177/0013916593255002


Stern, P. C., Dietz, T., Abel, T., Guagnano, G. A., & Kalof, L. (1999). A Value-Belief-Norm Theory of Support for Social Movements: The Case of Environmentalism. Human Ecology Review, 6(2), 81-97. http://www.jstor.org/stable/24707060


Subedi, S., & Kubickova, M. (2023). Tourists’ Compliance With Public Policy and Government Trust: An Application of Protection Motivation Theory. Cornell Hospitality Quarterly, 65(1), 44-58. https://doi.org/10.1177/19389655231182081


Tamar, M., Wirawan, H., Arfah, T., & Putri, R. P. S. (2021). Predicting pro-environmental behaviours: the role of environmental values, attitudes and knowledge. Management of Environmental Quality: An International Journal, 32(2), 328-343. https://doi.org/10.1108/MEQ-12-2019-0264


Taylor, A. B., & MacKinnon, D. P. (2012). Four applications of permutation methods to testing a single-mediator model. Behavior Research Methods, 44(3), 806-844. https://doi.org/10.3758/s13428-011-0181-x


Thøgersen, J. (1996). Recycling and Morality: A Critical Review of the Literature. Environment and Behavior, 28(4), 536-558. https://doi.org/10.1177/0013916596284006


Tzeng, S.-Y., & Ho, T.-Y. (2022). Exploring the Effects of Product Knowledge, Trust, and Distrust in the Health Belief Model to Predict Attitude Toward Dietary Supplements. SAGE Open, 12(1). https://doi.org/10.1177/21582440211068855


van der Werff, E., Steg, L., & Keizer, K. (2013). It is a moral issue: The relationship between environmental self-identity, obligation-based intrinsic motivation and pro-environmental behaviour. Global Environmental Change, 23(5), 1258-1265. https://doi.org/10.1016/j.gloenvcha.2013.07.018


vneconomy (2023). Record high revenue, Ho Chi Minh City tourism has a successful year 2023. Retrieved August 5, 2024, from https://vneconomy.vn/doanh-thu-cao-ky-luc-du-lich-tp-hcm-co-mot-nam-2023-thanh-cong.htm


Wang, J., Liu-Lastres, B., Ritchie, B. W., & Mills, D. J. (2019). Travellers' self-protections against health risks: An application of the full Protection Motivation Theory. Annals of Tourism Research, 78(2019), Article 102743. https://doi.org/10.1016/j.annals.2019.102743


Wang, S., Wang, J., Li, J., & Yang, F. (2020). Do motivations contribute to local residents’ engagement in pro-environmental behaviors? Resident-destination relationship and pro-environmental climate perspective. Journal of Sustainable Tourism, 28(6), 834-852. https://doi.org/10.1080/09669582.2019.1707215


Wang, X., Qin, X., & Zhou, Y. (2020). A comparative study of relative roles and sequences of cognitive and affective attitudes on tourists’ pro-environmental behavioral intention. Journal of Sustainable Tourism, 28(5), 727-746. https://doi.org/10.1080/09669582.2019.1704297


Zhao, Y., Ni, Q., & Zhou, R. (2018). What factors influence the mobile health service adoption? A meta-analysis and the moderating role of age. International Journal of Information Management, 43(2018), 342-350. https://doi.org/10.1016/j.ijinfomgt.2017.08.006



Creative Commons License
© The Author(s) 2025. This is an open access publication under CC BY NC licence.