Factors affecting employee commitment of office staff in Ho Chi Minh City

Authors

DOI:

10.46223/HCMCOUJS.econ.en.12.1.2022.2022

Keywords:

EFA; employee commitment; offce staff; human resource development

Abstract

This paper examined the factors affecting the commitment of office staff in Ho Chi Minh City (HCMC). The data is collected through questionnaires from 253 office staff; the SPSS software is used to analyse data through Cronbach’s Alpha reliability testing method, Exploratory Factor Analysis (EFA), and regression analysis. The research results revealed that training and development opportunities, salary and bonuses, and employee benefits are three critical factors that positively affect the commitment of office staff to the enterprise. The study provides implications or strategies for managers to improve their human resource management and enhance long-term employee commitment. Besides, the study also provides recommendations for future research.

Downloads

Download data is not yet available.

References

Agyeiwaah, E., Dayour, F., & Zhou, Y. (2021). How does employee commitment impact customers’ attitudinal loyalty? Journal of Hospitality and Tourism Insights. doi:10.1108/JHTI-09-2020-0169

Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organisation. Journal of Occupational Psychology, 63(1), 1-18.

Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organisation: An examination of construct validity. Journal of Vocational Behavior, 49(3), 252-276.

Angle, H. L., & Perry, J. L. (1981). An empirical assessment of organisational commitment and organisational effectiveness. Administrative Science Quarterly, 26(1), 1-14.

Base Resources. (2019). Effective measurement of corporate culture: 3 metrics every manager needs to track. Retrieved May 10, 2021, from https://resources.base.vn/hr/3-chi-so-do-luong-hieu-qua-van-hoa-doanh-nghiep-471

Downloads

Received: 01-08-2021
Accepted: 30-09-2021
Published: 22-02-2022

Statistics Views

Abstract: 2196
PDF: 1914
Crossref
Scopus
Google Scholar
Europe PMC

How to Cite

Cuong, N. Q., Uyen, V. T., & Nhan, N. T. T. (2022). Factors affecting employee commitment of office staff in Ho Chi Minh City. Ho Chi Minh City Open University Journal of Science - Economics and Business Administration, 12(1), 50–66. https://doi.org/10.46223/HCMCOUJS.econ.en.12.1.2022.2022

License

Copyright (c) 2022 Nguyen Quoc Cuong; Vo Thuc Uyen; Nguyen Thi Thanh Nhan

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Similar Articles

You may also start an advanced similarity search for this article.