Applying resource dependence theory and network theory to analysis of relationship quality between logistics users and providers

Authors

  • Nguyen Thi Thanh Van
    Ho Chi Minh City University of Technology and Education, VN
  • Ho Thanh Phong
    International University -Vietnam National University, HCMC, VN
  • Bui Thi Thanh
    University of Economics Ho Chi Minh City, VN

DOI:

10.46223/HCMCOUJS.econ.en.7.1.194.2017

Keywords:

Logistics companies; Relationship quality; Resource dependence theory; Network theory; Firm performance.

Abstract

This study adopts Resource Dependence Theory (RDT) and Network Theory (NT) to explore and measure the factors affecting the relationship quality (RQ) between logistics providers and logistics users in addition to considering the impact of RQ on firm performance. By using the survey data collected from 259 respondents who involved in logistics activities in Ho Chi Minh City from October to December 2015. Testing the conceptual model by Structural Equation Modeling (SEM), we find that the partner’s importance and network partner knowledge are positively associated with RQ. From the research findings, some recommendations are accordingly proposed.

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References

Athanasopoulou, P. (2009). Relationship Quality: A Critical Literature Review and Research Agenda. European Journal of Marketing, 43(5/6), 583-610. Doi: 10.1108/03090560910946945

Bolumode, Y.A, Frankel, R., & Naslund, D. (2007). Developing a Theoretical Framework for Logistics Outsourcing. Transportation Journal, 46(2), 35-54.

Cai, S., & Yang, Z. (2008). Development of Cooperative Norms in the Buyer-Supplier Relationship: The China Experian. The Journal of Supply Chain Management, 44(1), 55-70. doi: 10.1111/j.1745-493X.2008.00045.x

Cerri, S. (2012). Exploring Factor Affecting Trust And Relationship Quality In A Supply Chain Context. Journal of Business Studies Quarterly, 4(1), 74-90.

Chu, Z., & Wang, Q. (2012). Drivers of Relationship Quality in Logistics Outsourcing in China. Journal of Supply Chain Management, 48(3), 78-96. doi: 10.1111/j.1745-493X.2011.03259.x

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Received: 14-04-2020
Accepted: 14-04-2020
Published: 14-04-2017

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How to Cite

Van, N. T. T., Phong, H. T., & Thanh, B. T. (2017). Applying resource dependence theory and network theory to analysis of relationship quality between logistics users and providers. HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, 7(1), 24–33. https://doi.org/10.46223/HCMCOUJS.econ.en.7.1.194.2017

License

Copyright (c) 2017 Nguyen Thi Thanh Van; Ho Thanh Phong; Bui Thi Thanh

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.