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7 (1) 2017

Applying resource dependence theory and network theory to analysis of relationship quality between logistics users and providers


Author - Affiliation:
Nguyen Thi Thanh Van - Ho Chi Minh City University of Technology and Education , Vietnam
Ho Thanh Phong - International University -Vietnam National University, HCMC , Vietnam
Bui Thi Thanh - University of Economics Ho Chi Minh City , Vietnam
Corresponding author: Nguyen Thi Thanh Van - vanntt@hcmute.edu.vn

Abstract
This study adopts Resource Dependence Theory (RDT) and Network Theory (NT) to explore and measure the factors affecting the relationship quality (RQ) between logistics providers and logistics users in addition to considering the impact of RQ on firm performance. By using the survey data collected from 259 respondents who involved in logistics activities in Ho Chi Minh City from October to December 2015. Testing the conceptual model by Structural Equation Modeling (SEM), we find that the partner’s importance and network partner knowledge are positively associated with RQ. From the research findings, some recommendations are accordingly proposed.

Keywords
Logistics companies; Relationship quality; Resource dependence theory; Network theory; Firm performance.

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DOI: https://doi.org/10.46223/HCMCOUJS.econ.en.7.1.194.2017
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