Impact factors of knowledge sharing intention of it employees in Vietnam – An integrated approach

Abstract

In the knowledge era, knowledge sharing has been becoming an essential issue to knowledge-based organizations, such as IT businesses. However, knowledge sharing among workers in IT organizations is not efficient in reality. Especially, in a developing country like Vietnam, there is a lack of research in this topic. Therefore, this research tries to identify and to measure the impact of those factors on the knowledge sharing intention of employees in the IT industry. Unlike previous studies, this research integrated factors of Theory of Planned Behavior (TPB) and other factors of the organization environment and ICT to explore their impacts on knowledge sharing intention. Using Convenience sampling method, 257 valid samplings were collected from organizations in IT industry in HCMC. The scale was tested by Cronbach’s Alpha, EFA analysis methods. Based on regression analysis, the factor affecting knowledge sharing intention of employees was sorted by descending order, including: affiliation and innovativeness in an organization, attitude towards knowledge and subjective norms, perceived behavioral control. Besides, the knowledge sharing intention of employees is also indirectly affected by factors: anticipated reciprocal relationship and fairness in organization and support of ICT. The results of the ANOVA analysis show that there is a marked difference in knowledge sharing intention between managers and employees. Based on these results, some suggestions for facilitating knowledge sharing between employees in IT industry are proposed.