--

8 (1) 2018

Rational and emotional preferred appeals of television commercials for FMCG: Evidence from young adults in Ho Chi Minh city


Author - Affiliation:
Nguyen The Khang - Ton Duc Thang University , Vietnam
Pham Thi Bich Ngoc - Hoa Sen University , Vietnam
Corresponding author: Nguyen The Khang - nguyenthekhang@tdt.edu.vn

Abstract
This article has objectives to figure out the young adults’ preferences in advertising appeals of fast-moving consumer goods (FMCG) in Ho Chi Minh City market. The differences in rational and emotional preferences are significant between gender, age group, price segment and occupation. The finding results reflect part of Vietnamese consuming culture therefore we can come up with implications to support marketers in finding out appropriate content for their marketing strategies. Data of this research was collected via a direct survey and analyzed by the SPSS software.

Keywords
advertising; FMCG; rational and emotional preferences; young adults

Full Text:
PDF

References

Albers, N. D. (1994). Relating Hofstede’s dimensions of culture to international variations in print advertisements: A comparison of appeals (Doctoral dissertation, the College of Business Administration University of Houston, Texas, USA).


Albers-Miller, N. D., & Gelb, B. D. (1996). Business advertising appeals as a mirror of cultural dimensions: A study of eleven countries. Journal of Advertising, 25(4), 57-70. doi:10.1080/00913367.1996.10673512


Albers-Miller, N. D., & Stafford, M. R. (1999). An international analysis of emotional and rational appeals in services vs goods advertising. Journal of Consumer Marketing, 16(1), 42-57. doi:10.1108/07363769910250769


Bouma, G. D., & Atkinson, G. B. J. (1995). A handbook of social science research. New York, NY: Oxford University Press.


Boyland, E. J., Harrold, J. A., Kirkham, T. C., & Halford, J. C. (2011). Persuasive techniques used in television advertisements to market foods to UK children. Appetite, 58(2), 658-664. doi:10.1016/j.appet.2011.11.017


Cavana, R. Y., Delahaye, B. L., & Sekaran, U. (2001). Applied business research: Qualitative and quantitative methods. Queensland, Australia: John Wiley & Sons Australia, Ltd.


Cheng, H., & Schweitzer, J. C. (1996). Cultural values reflected in Chinese and U.S. televisions commercials. Journal of Advertising Research, 36(3), 27-45.


Huertas, M. K. Z., & Campomar, M. C. (2009). Rational and emotional appeals in advertising of prescription medicines: Study of a slimming drug in Brazil. Innovative Marketing, 5(4), 80-88.


Kaiser, H. F. (1960). The application of electronic computers to factor analysis. Educational and Psychological Measurement, 20(1), 141-151. doi:10.1177/001316446002000116


Khanna, P. (2016). A content analysis of emotional and rational appeals in selected products advertising. IRA- International Journal of Management & Social Sciences, 4(3), 568-578. doi:10.21013/jmss.v4.n3.p7


Kotler, P., & Armstrong, G. (1994). Principles of marketing. Englewood Cliffs, NJ: Prentice Hall.


Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610. doi:10.1177/001316447003000308


Lin, C. A. (2001). Cultural values reflected in Chinese and American television advertising. Journal of Advertising, 30(4), 83-94. doi:10.1080/00913367.2001.10673653


Miyazaki, A. D., & Fernandez, A. (2000). Internet privacy and security: An examination of online retailers. Journal of Public Policy & Marketing, 19(1), 54-61. doi:10.2307/30000487


Mueller, B. (1987). Reflections of culture: An analysis of Japanese and American advertising appeals. Journal of Advertising Research, 27(3), 51-59. Retrieved from https://eric.ed.gov/?id=ED271776


Nguyen, K. T. T., & Le, H. N. (2007). Preferred appeals as a reflection of culture: Mobile phones advertising in Vietnam. Asia Pacific Business Review 13(1), 21-39. doi:10.1080/13602380600652987


Norusis, M. J., & SPSS Inc. (1993). SPSS for windows base system Users guide. Englewood Cliffs, NJ: Prentice Hall.


Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York, NY: McGraw-Hill.


Pollay, R. W. (1983). Measuring the cultural values manifest in advertising. In J. H. Leigh, & C. R. Martin Jr. (Eds.), Current issues and research in advertising (pp. 72-92). Ann Arbor, MI: University of Michigan.


Pornpitakpan, C. (1999). The effect of cultural adaptation on business relationships: American selling to Japanese and Thais. Journal of International Business Studies, 30 (2), 317-337.


Saunders, M., Lewis, P., & Thornhill, A. (2007). Research methods for business students. London, UK: Prentice Hall.


Tai, H. C. S. (2004). The relationship of cultural values and message strategies in service advertising. Marketing Intelligence & Planning, 22(4), 438-454. doi:10.1108/02634500410542798


Wells, W. D., Burnett, J. & Moriarty, S. (1992). Advertising: Principles and practice. Englewood Cliffs, NJ: Prentice Hall.


Zandpour, F., Campos, V., Catalano, J., Chang, C., Cho, D. Y. & Jiang, S.-F. (1994). Global reach and local touch: Achieving cultural fitness in TV advertising. Journal of Advertising Research, 34(5), 35-63.


Zhang, X., You, Z., Hibino, H., & Koyama, S. (2014). Contribution of food commercials’ informational/emotional appeals to Japanese consumer attitude and purchase intention. International Journal of Affective Engineering, 13(1), 43-50. doi:10.5057/ijae.13.43


Zhang, Y., & Gelb, B. D. (1996). Matching advertising appeals to culture: the influence of products’ use conditions. Journal of Advertising, 25(3), 29-46. doi:10.1080/00913367.1996.10673505


Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2010). Business research methods (8th ed.). Cincinnati, OH: South-Western College Pub.



Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.